Club Angel
Refund Policy

Published policy. No surprises.

Deposits secure your booking. Balance is due 14 days before your event. If plans change, here’s exactly what happens — in writing, same for every client.

Cancellation windows

Refund or credit, by timing.

30+ days before event
80% of deposit refunded
OR 100% convertible to event credit (12-month expiry)
14 – 29 days before event
50% of deposit refunded
OR 80% convertible to event credit (12-month expiry)
Less than 14 days before event
0% refund · deposit forfeit
50% convertible to event credit (12-month expiry)
Club-Angel-initiated cancellation
100% refund
OR free rebook at your choice

The credit option is the soft-landing: if something changes on your end, we’d rather hold your deposit as credit toward a future booking than send a partial refund. Credits expire 12 months from original event date.

Deposit structure

What you pay, when.

Base
$500 CAD

Deposit at booking. Balance of $1,000 CAD due 14 days before event.

Premium
$1,000 CAD

Deposit at booking. Balance due 14 days before event.

VIP Luxe
$2,000 CAD (40%)

Deposit at booking. Balance due 14 days before event.

All amounts in Canadian dollars. Deposit checkout launches once our Stripe account is live — until then, tour bookings hold your date without a deposit taken.

The fine print

No-smoking policy. The venue is strict no-smoking indoors. Damage caused by smoking or by guests violating venue rules is deducted from the booker’s cleaning deposit or billed separately.

Damage responsibility. The person who books the event is responsible for damages caused by them or their guests. Damage assessments are invoiced within 30 days of the event.

Chargebacks. Deposit disputes must be raised in writing first. We respond within 7 business days with the booking contract, Stripe receipts, and all communication on record.

Questions. Email info@clubangel.ca or send us a message.

Next step

Ready to book? Start with a tour.

Walk the room in 15 minutes. Pick your tier. Lock your date.